Frequently Asked Questions (FAQs)

What is your cancellation policy?

We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine.

Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.

Cancellation Policy for Short-Term RV stay:
-You will be assessed a $35 processing fee if you cancel your reservation dates outside of 30 days.
-You will be assessed a fee equal to one night’s stay if you cancel your reservation between 3-30 days.
– If you cancel inside of 3 days, you will forfeit your deposit.

Cancellation Policy for Monthly RV stay:
-You will be assessed a $35 processing fee if you cancel your reservation dates outside of 14 days.
-You will be assessed a $250 processing fee if you cancel your reservation dates inside of 14 days.

Cancellation Policy for Cabins:
-You will be assessed a $35 processing fee if you cancel your reservation dates outside of 30 days.
-You will be assessed a fee equal to one night’s stay if you cancel your reservation between 14-30 days.
– If you cancel inside of 14 days, you will forfeit your deposit.

* All rates, specials, terms and policies are subject to change at any time without notice.

Where can I find your rules?

See rules and policies.

What time is check-in / check-out?

Cabin Reservations

Check-in time is after 3 pm.
Check-out time is 11am.

Campsite Reservations

Check-in time is after 1:00 PM.
Check-out time is 11:00 AM.

If you’d like to get early access before your check-in time or extended access after check-out, please call for availability. There is a $25 fee for early/extended access.

Do you offer monthly RV stays?

We have monthly rates starting at $999/month. This includes everything except electricity, which is billed back at $0.10/kwh. We have no other taxes or fees.

call: (512) 650 8163 for more information about Monthly RV Stays.

What is the best route to get to Horseshoe Ridge?

Coming from 35- Do not take any routes through Kyle or Buda, the only truck accessible route is Ranch Road 12 on the south side of San Marcos.
Exit onto Ranch Road 12 (heading west) to Wimberley on the southside of San Marcos. Take RR 12 for 15 miles to Wimberley. After crossing over the Blanco River, you will approach a stoplight with a sign for 3237. Turn right onto 3237 and take that to Winters Mill Parkway (3.5 miles), and make a left on Winters Mill Parkway. Take Winters Mill Parkway to Ranch Road 12 (5 miles). Make a right on Ranch Road 12, and will arrive at Horseshoe Ridge in 1 mile on your left hand side.

From 290: Take HWY 290 to Ranch Road 12 in downtown Dripping Springs. Take Ranch Road 12 south and you will arrive at Horseshoe Ridge in 10 miles.

Do you have quiet hours?

Quiet hours are 10 PM to 8 AM.

Site Map

What is your pet policy?

PET POLICIES

Non-aggressive pets are welcome and must be registered at the Front Desk upon arrival. There is a maximum of 3 pets per campsite and 2 pets per pet-friendly Pet fees apply for pets in pet-friendly Cabins.
Pets must be always kept on a maximum 6-foot leash while within the
Pet kennels, pens, corrals, or crates, are not permitted. Pets may not be left outside unattended.
Pet fencing is permitted, however the fence must not be more than 48” tall, must be temporary, and upon request from Horseshoe Ridge Staff, be promptly removed for groundskeeping.
Guests are responsible to “clean up” after their All pet waste must be properly disposed of in a trash receptacle.
Guests are responsible for noise control related to their pets. No excessive barking or disruptive behavior will be tolerated.
Guests should carry proof of pet’s current
Pets are prohibited in ALL Resort buildings, including restrooms, and within the pool fencing.
Noisy, vicious, or unruly pets are not Guests who are unable to control their pets must remove them from the premises, or the animal may be taken by local animal control authorities.
Horseshoe Ridge is not responsible for and will hold accountable pet owner for any injury or damage caused by pet(s). In addition, the owner of the pet that causes injury or damage to others is expected to resolve the issue directly with the injured party.

Can I bring my own golf cart?

Yes, you are allowed to bring your own golf cart, but it must be insured. We do not charge a fee for this, however, guests are required to sign a waiver, bring current proof of insurance, and only licensed drivers are allowed to drive the golf cart on Horseshoe Ridge property.

Where do I get Firewood?

We sell bundled firewood in the Trading Post at the Amenity Center.

How late can I check-in?

We know things happen when traveling with a Rig, and we have done our upmost to make after-hours check-in’s simple. We will call you an hour before we close and walk you through your check-in information sheet and any other relevant information. Here is the process:

When pull into entrance, you will see the Welcome Center. Walk up the sidewalk, and upon entering the breezeway, you will see a black mail box mounted to the wall, on your left hand-side in between the two restroooms. side you will find an envelope with your name, site #, a site map (we will draw in sharpie how to get to your site) and your check-in information sheet which details Wi-Fi info, relevant access codes and amenities.

Why should we stay at Horseshoe Ridge versus the other RV Resorts in the area?

Horseshoe Ridge RV Resort stands out as a premier destination in Texas Hill Country, offering a unique combination of luxury, natural beauty, and exceptional amenities. Here’s why we’re the top choice:

Unparalleled Amenities: Enjoy our resort-style pool with stunning west-facing sunset views, a scenic pavilion featuring a 34-foot fireplace, designer seating, and a variety of recreational activities.
Luxury Cabins and Spacious RV Sites: Whether you’re in a park model cabin or a full-hookup RV site, every detail is designed with your comfort in mind.
Regular Activities for All Ages: From community firepit nights to games of shuffleboard or pool in the indoor lounge, and even seasonal events, there’s always something fun happening at Horseshoe Ridge.
24/7 Convenience: Our honor-system Trading Post ensures you have access to essentials like snacks, drinks, firewood, and RV supplies at any time.
Scenic Location: Perched in the heart of Texas Hill Country, our resort offers unobstructed views and proximity to Wimberley’s charming attractions.
Welcoming Atmosphere: Our resort is more than a place to stay—it’s a community where you can connect with friends, family, and fellow travelers.

At Horseshoe Ridge, we pride ourselves on providing a guest experience that combines luxury, relaxation, and the beauty of the Hill Country. We’re confident that once you stay with us, you’ll see why we’re considered the best in the area by our guests!

What is included in my cabin rental?

Our cabins are designed to provide everything you need for a comfortable and stress-free stay. Each rental includes:

Fully Furnished Interiors: Stylish and cozy furniture to make you feel at home.
Fully Equipped Kitchen: Oven, stove, microwave, refrigerator, cookware, pots and pans, silverware, plates, and even coffee to start your day.
Linens and Towels: Bed linens, bath towels, hand towels, face towels, washcloths, and even beach towels.
Bath Essentials: Blow dryer, shampoo, conditioner, body wash, and lotion.
Entertainment and Connectivity: Complimentary Wi-Fi and a Smart TV with Netflix for your entertainment.
Outdoor Amenities: A private patio with outdoor furniture, a picnic table, and private parking for your convenience.

At Horseshoe Ridge, we’ve thought of everything so you can relax, unwind, and enjoy your stay without worrying about the little details!

Can I come tour the Resort before we book?

Absolutely! We strongly encourage people to tour before booking! Please call us to schedule a tour, or just swing by during business hours.

Do you have a list of activities?

Frequently Asked Questions (FAQs)

PET POLICIES

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